Privacy Policy

1. Introduction

Welcome to West Wood Appliances. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with our services, or purchase our products.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect

We collect different types of information to provide and improve our services, including:

2.2 Non-Personal Information

We automatically collect non-personal data when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the website
• Cookies and tracking technologies

3. How We Use Your Information

We use the collected data to:

• Process orders and manage payments
• Improve our website and services
• Provide customer support
• Send promotional offers and updates (if you opt-in)
• Prevent fraud and enhance security
• Comply with legal obligations

4. How We Protect Your Information

We implement security measures to safeguard your personal information, including:

• Encryption of sensitive data
• Secure payment processing
• Restricted access to personal information
• Regular security audits and updates

However, while we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage users to take precautions, such as using strong passwords and avoiding sharing personal information in unsecured environments.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with third parties in the following cases:

• Service Providers: Payment processors, shipping partners, and marketing agencies assisting with our operations.
• Legal Compliance: If required by law or to protect our rights and security.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and offer personalized content.

6.1 What Are Cookies?

Cookies are small text files stored on your device that help websites remember information about your visit.

6.2 How We Use Cookies

We use cookies to:

• Remember login details and preferences
• Analyze website traffic and improve performance
• Deliver targeted advertisements

6.3 Managing Cookies

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

• Access and Correction: Request access to and correction of your personal information.
• Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request a copy of your personal data in a structured format.

To exercise your rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us, and we will take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after modifications signifies acceptance of the revised policy.

Thank you for trusting West Wood Appliances with your personal information. We value your privacy and are committed to protecting it.